Privacy Policy
IPCS Limited. The Aerodrome, Shenley Road, Headcorn, Ashford, TN27 9HX
01622 892411 • info@ipcsltd.co.uk
Cookie Policy
Cookies are set when you submit a form, login or interact with the website by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you’re not happy with this, we won’t set these cookies but some features of the site may be unavailable.
What personal information do we collect?
- We only collect your name and contact details when you personally provide them via a contact form.
- We use analytics software to collect statistics from our website or email software. This data includes IP addresses and locations of the user’s device. It also measures clicks and navigation through our website, this information enables us to improve usability for our customers.
How we receive personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Internal record keeping.
- We may also use your information to contact you for our own research purposes.
- In order for us to contact you with information about the paints and coatings products or services that we supply.
- For us to contact you to provide an estimate or quotation.
- To enable us to contact you to specify your project.
We also receive personal information indirectly, from the following sources in the following scenarios:
- Analytics software sources information shared by user’s Google profile preferences.
- Bulk email software (Mailchimp) will store and report on email address and is recorded using a GDPR compliant system with your privacy in mind.
- We may also collect publicly available information across our social media channels to monitor engagement.
Do we share your information?
We do not sell or distribute any information provided by you directly or indirectly.
We will only pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.
Your consent
- We have a legitimate interest in receiving the contact information of audiences that have indicated an interest in our range of products and services.
- Whenever you are asked to fill in a form on the website, there is a checkbox asking you to confirm your permission to be contacted by IPCS Ltd. It is unchecked by default and requires you to personally select it to provide your consent.
- You may remove your consent at any time. You may do this by contacting us in writing at the address shown above.
How we store your personal information
- We store your information using professional and secure online software specifically designed to manage GDPR permissions. For example: bulk mailing software.
- We store the information for as long as we require the information or until you inform us that you would like to be removed.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please send any requests in writing by recorded delivery to the above address.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us in writing using the address at the top of this page. Please send via recorded delivery.
